Coronavirus guidance 

We are continuing to follow advice issued by the UK Government.

Please feel assured we take the health and safety of our customers and staff very seriously; we will be keeping the public areas of the park well cleaned and have new cleaning regimes in place.

To keep our customers and staff safe during current events, we ask that when you are at Cripps farm you adhere to our guidelines and be respectful of other guests and social distancing rules.

We have introduced the following measures to ensure the safety of our customers:

Before coming to Cripps Farm.

If you have any of the following symptoms

a high temperature – this means you feel hot to touch on your chest or back

a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have these symptoms, however mild, stay at home and do not come to Cripps Farm.

If you need to cancel your booking due to COVID 19 we will happily refund you your money or give you the option to postpone dates.

Stay at home and do not leave your house for at least 7 days from when your symptoms started (if you live alone), or 14 days (if you live with someone who has symptoms). You do not need to call NHS 111 to go into self-isolation. If your symptoms
worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

If you become unwell during your stay at Cripps Farm.

We ask you not to come to the farmhouse and instead remain in your accommodation.

Please contact a member of our team by phone 01278 783762 and we will advise on a case by case basis.

Safety measures

If you require any assistance from us and it cannot be done by phone or email, then you may come to the Farmhouse (side door) please step back once you have rung the bell.

Please check in on the track and trace. A track and trace QR code can be found on the toilet block wall by the information board or by the waste bins. Cottage customers, you will find one in your cottage. Regular customers, please ask if you would like one print-off to keep in your caravan.

Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing, and blowing your nose, or after being in public areas where other people are doing so. Use a hand sanitiser if that’s all you have access to.

To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue in a bin immediately. Then wash your hands using soap and water or use a hand sanitising gel.

Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people..

When seeing friends and family you do not live with you should.

Limit how many different people you see socially over a short period of time.

But you’re still urged to remain cautious and remember that some people are more vulnerable to Covid than others.

Visitors coming onto the park.

We must have a contact number for each visitor, or for the lead member of a group, arrival day and time, departure day and time.

Please check in on the track and trace, A track and trace QR code can be found on the toilet block wall by the information board or by the waste bins.

Please follow the safety signs around the park.

Rubbish bins- please use the hand sanitising gel found on the wall beside the bins.

Information room Please use the hand sanitising gel before going in and out of the information room. (found on the wall outside)

Toilet block – Please use the hand sanitising gel provided outside the toilets and showers.  Antibac wipes are provided in the toilets please use them to wipe surface areas down. We will continue to do our cleaning regime.

But you’re still urged to remain cautious and remember that some people are more vulnerable to Covid than others.

If possible, avoid using our facilities and use your own.

Disposal point- please use the hand sanitising gel before and after use, wipes will also be provided to wipe surface areas down.

Going off the park to local areas.

Stay alert!

Please have consideration for our local community if you do leave the park respect all contacts outside the park.

Local relationships are important to us all and some are understandably apprehensive about the potential impacts of returning visitors; they will need reassurance demonstrated by your thoughtfulness.

Cottages- The cottages will be deep cleaned after every stay and extra care will be taken to disinfect highly touch areas between stays.

Some customary and unnecessary items may be taken out. Do not worry we have plenty of toilet roll. Cleaning products will be found in the cottages for you to use.

New check-in times may apply so we can clean the cottage safely and efficiently.

What can you do to help when staying in the cottages?

Clean and disinfect regularly touched objects and surfaces when in the cottage.

We would be grateful if you could strip beds and place bedding and towels in the black liners provided.

Please put your rubbish and recycling in the big bins provided by the barn.

Open all windows when leaving.

Spa 

As you have private use of the Spa with your own holiday party you will not need to wear a mask, but we are continuing to ask customers to wear a facemask for treatments in the treatment room. This is for your safety, our staff, and other customers.

Please use the hand sanitising gel provided when you enter. We will continue to do our cleaning regime between each session.

You can see CREATING HARMONY HOLISTIC THERAPIES update COVID-19 procedures Here.